A World-Class Hospitality Company

Director of Group Sales

Posted September 13, 2017


The Fort Magruder Hotel & Conference Center has just opened up the Director of Group Sales opportunity!


Nestled in beautiful, historic Williamsburg, the Fort Magruder Hotel & Conference Center combines historic character with a modernistic flair. The hotel has just completed a total rebranding and remodel of its landmark property to include a gorgeous new conference center with state-of-the-art audio/visual capabilities and modernized meeting space. A renovation of the hotel’s sleeping rooms, restaurant, and public space is soon to follow.


Apply today to experience all the area and the property has to offer!


The Director of Group Sales is responsible for using independent judgment and professional discretion to book substantial, profitable business into the hotels, taking into consideration the needs of the hotels as well as those of the client. This position must be able to take the general pricing guidelines and booking patterns into consideration and make sound business decisions that will positively impact the hotel's revenue. This person will also take on a leadership role within the department, and help to develop and mentor others.


Selling group rooms, developing and following up on leads for assigned markets.

•Conduct effective sales programs in established group room markets by setting and achieving goals.

•Achieves sales goals.

•Develops and implements new/special market programs when needed.

•Evaluates potential business for existing and new markets.

•Communicates accurate information on in-house groups to help hotel associates service their needs most completely. Maintains daily contact with in-house groups.

•Anticipates (or reacts to) group problems and provides solutions.

•Maintains effective communication, with all necessary contacts, regarding group business, reports of conventions, copies of correspondence and memos.

•Develops and maintains owner relations, as it relates to business opportunities.

•Prepares specialized reports, as needed.

•Understands forecasting month end reports, assists in compiling reports when needed.

•Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business when needed.

•Ensures that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other group information, which is necessary and/or helpful for successful convention business, is submitted to appropriate departments.

•Understands and works closely with Reservations Department to ensure target ceilings and rates are met.

•Represents company at trade association meetings to promote property.

•Responsible for knowing and abiding by all department, hotel and company policies and procedures.

•Other duties as assigned.

Education & Experience:

  • Must have a high school diploma or GED plus three to four years experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities.
  • Two to four years related experience.
  • Ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, property management system, timekeeping system, etc.
  • Must have knowledge/experience in association or tour/travel market segment.
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

Fort Magruder Hotel & Conference Center

303 Room Conference Center

About Us

For business travelers, vacationing families and tour groups visiting historic Williamsburg, no destination captures the region’s rich Civil War-era history like the Fort Magruder Hotel and Conference Center. Nestled in a lush garden setting with a fortification that played a key role in the Battle of Williamsburg in our courtyard, our property immerses guests in the history of the conflict that took place here on May 4-5, 1862. Stroll through our grounds and see the cannon and well-preserved redoubt situated in our courtyard and you will relive the sights, sounds and struggle experienced by the brave Union and Confederate soldiers. In the lobby, view paintings depicting battle scenes as well as authentic artifacts unearthed on the grounds when our hotel was built.

Our affordable, pet-friendly accommodations and central location — a 3/4 mile distance to Colonial Williamsburg and only two miles from Busch Gardens Williamsburg and Water Country USA — make us the ideal choice for unforgettable family adventures. For conferences, banquets and executive retreats of up to 700 guests, our 26,000 square feet of modern event space sets us as one of The Commonwealth’s premier meeting destinations.