September 25, 2022
Homewood Suites by Hilton Washington, D.C. Downtown
1475 Massachusetts Avenue NW
Washington, DC 20005
Telephone (202) 265-8000
The ultimate mission of the hospitality Engineering team will be to ensure our guests’ satisfaction by exceeding their expectations. The position is primarily responsible for maintaining the building, grounds, and mechanical equipment with particular attention towards safety and security. In addition, the role is accountable for performing maintenance tasks daily that are critical to providing an exceptional stay to each and every guest.
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
The Housekeeper will perform any combination of cleaning duties to maintain the cleanliness of guest's rooms in an orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
The Housekeeping Aide cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Floor Supervisor.
The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
The Valet Person will drive, park and retrieve guest and visitor vehicles as they arrive and depart from the hotel, courteously, safely and efficiently according to the hotel's standards.