Posted May 16, 2019
The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, PBX, concierge (if applicable). The Front Desk Manager is responsible for ensuring that all front office activities are carried out professionally, to standards and at the highest level of service. The Front Desk Manager will achieve desired outcomes through assisting in the creation, development and maintenance of a competent, motivated and empowered staff. The Front Desk Manager will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff on a daily basis. In the absence of a Front Office Manager, the Front Desk Manager will fulfill this role.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Education & Experience:
140 Room Hotel
The newly renovated Courtyard Downtown Louisville is located in the heart of the city. At the corner of 2nd and Main, we are directly across the street from the KFC Yum! Center, home to the University of Louisville Cardinals. We are also just blocks from the KY International Convention Center, the waterfront and 4th Street Live entertainment district. Also nearby are the Louisville Slugger Museum, the Louisville Zoo, and Churchill Downs, home of the Kentucky Derby. Enjoy University of Louisville Athletics while staying in our hotel. We offer inexpensive attached garage parking, motor coach parking for groups and complimentary airport shuttle to/from Louisville International. When planning your next event, our banquet space can effortlessly accommodate up to 75 guests.