The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position requires open/flexible Weekday and Weekend Availability.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Inform customers of daily specials.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Escort customers to their tables.
- Garnish and decorate dishes in preparation for serving.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Describe and recommend wines to customers.
- Provide guests with information about local areas, including giving directions.
Education & Experience:
High School Graduate or General Education Degree (GED): or Work Equivalent.
- Must have good understanding of the English language and previous guest/customer relations training.
- Certification of previous training in liquor, wine and food service preferred.
Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
- Ability to input and access information in the property management system/computers/point of sales system.
Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
Newport News Marriott at City Center
256 Room Hotel
Reimagine relaxation at our Newport News, Virginia hotel
Experience the perfect blend of style, sophistication and substance when you stay at Newport News Marriott at City Center.
Providing easy access to many popular attractions in the area including Hampton Coliseum and Christopher Newport University, our hotel is an ideal spot to explore Virginia from.
Before your eventful day, take care of any lingering work responsibilities using your room's ergonomic workstation and high-speed Wi-Fi. Rest up on our luxury bedding while browsing the options on our flat-panel TVs. When you get hungry, fuel up at our on-site restaurant, Kitchen 740, and enjoy creative appetizers and hearty entrees for breakfast, lunch and dinner. Our fitness center offers cardio equipment and free weights so you can work up a sweat anytime. After a workout, take a refreshing dip in our indoor pool.
Whether you're meeting with potential clients or simply discovering what eastern Virginia has to offer, you'll be living luxuriously with a getaway to Newport News Marriott at City Center.