Catering Sales Manager (OEM)

Posted September 8, 2021

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The Catering Sales Manager is responsible for selling, planning, and overseeing all events booked at the hotel. 

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 


This position is responsible for:

  • Selling social catering events, servicing accounts, developing and following up on leads for assigned markets.
  • Negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or telephoning clients.
  • Achieves sales goals.
  • Planning and detailing each event booked
  • Oversight of the entire function
  • Anticipates (or reacts to) group problems and provides solutions. 
  • Prepares specialized reports, as needed.
  • Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
  • Ensures that all guest checks, payments, master folios and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpgul for successful catering business, is submitted to appropriate departments.
  • Represents company at trade association meetings to promote property.
  • Communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to set-up and final counts.
  • Belongs to associations that influence and aid in continuing education and securing future business.


Education & Experience:

Must have a high school diploma or GED plus two (2) to five (5) years of

experience in hotel and/or conference center sales and have extensive knowledge

and able to coordinate wedding ceremonies and receptions; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities.  Bachelor’s degree preferred.

Must know proper etiquette and be able to provide time lines

for executions.

Must be able to: Establish and maintain effective working relationships with others.

Must have ability to effectively and efficiently utilize a variety of computer

programs, i.e., Word, Excel, MICROS, property management system, etc.

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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