Restaurant A Host/Hostess

Posted September 23, 2022

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Grow your career at the Georgia Tech Hotel & Conference Center.  The hotel has 252 beautiful newly renovated guestrooms and 21,000 square feet of meeting space. There is no better place to work, stay and play than Midtown Atlanta.  It is one of the region's defining urban districts, combining great shopping and exceptional dining, no matter the season. Midtown brings you inspired performances, exceptional museums and attractions and dynamic festivals and events.  All amid a vibrant, authentic and walkable urban environment, with the city's largest concentration of parks and green space. Once considered a "sleepy district," Midtown is now showing few signs of slowing down.  We foster an environment that is progressive, inclusive and family oriented. If you are an individual who believes in creating a lasting impression with the guest and is willing to make every effort to encourage their return, we would love to meet with you!  We offer a competitive benefits package, whcih includes 3 weeks PTO/vacation hours your first year!

Overview

The Host/Hostess position will be responsible for greeting, seating guests who are eating at the restaurant for breakfast service. This position must be able to work with each server on duty to make sure that the rotation of tables are filled out equitably. This position requires someone who can think on their feet while at the same time maintain a professional and friendly demeanor.  

Once the guest(s) are seated the host will be required to prepare the guest of what to expect and if needed help serve coffee and or beverage of their choice.

Key Duties & Responsibilities

  • Check restaurant for proper set-up upon arrival.
  • Check micro machines to make sure they are set to the proper menu.
  • Fill out floor plan by checking station rotation chart. Assign sidework schedule on floor plan. Post floor plan at host stand.
  • Fill out menu class form, gather specials and daily information from expeditor or food production manager. Conduct menu class.
  • Seat guests following a rotation of stations, issue menus. If there is an extra seat, and no DRA, remove the extra silverware and return them to credenza.
  • Record number of guests on guest flow chart per station. Next in rotation should be marked on this sheet.
  • Know micro procedure if applicable.
  • Check opening sidework before sending servers on break.
  • Set micro machines to next shift’s menu and turn machines off.
  • Be familiar with hotel facilities and their location and hours of operation or where to direct guests to find this information. Know directions to get to hotel.
  • Each employee is expected to carry out all reasonable requests by management that the employee is capable of performing.

Education and Experience

  • Education 

    High school diploma or GED preferred.  
  • Experience 

    Previous service experience preferred. Must be able to follow directions and get along well with others. 
  • Certificates & Licenses 

    Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

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