Senior Sales Manager

posted May 19, 2023

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Grow your career at the market leader, Georgia Tech Hotel & Conference Center.  The hotel has 252 beautiful newly renovated guestrooms and 21,000 square feet of meeting space. There is no better place to work, stay and play than Midtown Atlanta.  It is one of the region's defining urban districts, combining great shopping and exceptional dining, no matter the season. Midtown brings you inspired performances, exceptional museums and attractions and dynamic festivals and events.  All amid a vibrant, authentic and walkable urban environment, with the city's largest concentration of parks and green space. Once considered a "sleepy district," Midtown is now showing few signs of slowing down.  We foster an environment that is progressive, inclusive and family oriented. If you are an individual who believes in creating a lasting impression with the guest and knows how to close, we would love to meet with you!  We offer a competitive benefits package and a rewarding incentive plan.  Salary range varies, based upon experience.

The Senior Sales Manager is responsible for using independent judgment and professional discretion to book substantial, profitable business into the conference center, taking into consideration the needs of the conference center as well as those of the client. This position must be able to take the general pricing guidelines and booking patterns into consideration and make sound business decisions that will positively impact the hotel's revenue.

This Position Is Responsible For

  • Selling group rooms, servicing accounts, developing and following up on leads for assigned markets.
  • Conduct effective sales programs in established group room markets by setting and achieving goals.
  • Achieves sales goals.
  • Develops and implements new/special market programs when needed.
  • Evaluate potential business for existing and new markets.
  • Communicates accurate information on in-house groups to help hotel associates service their needs most completely. Maintains daily contact with in-house groups.
  • Anticipates (or reacts to) group problems and provides solutions.
  • Maintains effective communication, with all necessary contacts, regarding group business, reports of conventions, copies of correspondence, and memos.
  • Develops and maintains owner relations, as it relates to business opportunities.
  • Prepares specialized reports, as needed.
  • Understands forecasting month-end reports, assists in compiling reports when needed.
  • Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business when needed.
  • Ensures that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensure that any other group information, which is necessary and/or helpful for successful convention business, is submitted to appropriate departments.
  • Understands and works closely with Reservations Department to ensure target ceilings and rates are met.
  • Represents company at trade association meetings to promote the property.
  • Responsible for knowing and abiding by all department, hotel, and company policies and procedures.
  • Other duties as assigned.

Education & Experience

Must have a high school diploma or GED plus one to two years experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills, and abilities. Conference center experience preferred.

In addition, Experience with DELPHI (Amadeus) is a plus.

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